Upon arrival, I found a disgusting smell in the room and especially in the bathroom. I informed about the problem by phone, manager Maria. It was promised that the problem will be solved. By the end of the next day, the telephone manager informed me that they had done a general cleaning of the room and installed an air freshener. Information about the cleaning did not correspond to reality, nobody cleaned the room, no one cleaned the sanitary treatment in the bathroom. I had to buy gloves and a cleaning agent myself and do the cleaning myself. Then at midnight 04/09/2019 the lights were turned off in my room. However, until noon the next day, no one was going to do anything, there was no electricity in my room. Due to the fact that the refrigerator did not work without electricity, I had to throw away all the food, seafood, salads and fruit did not transfer storage in a warm refrigerator. My damage was 83.8 pounds. I independently found the personnel directly of the Unite Students building - Moonraker Point, in which the apartments are located, and they immediately helped me, it didn’t cause any problems. From what I concluded that the company that sold the accommodation service to me did absolutely nothing to solve the problem with electricity in the room. Because of what I suffered losses, and my vacation was spoiled

location

room cleaning, smell in the room, microscopic bathroom